After sending out several past due statements with an outstanding balance that is owed by a customer or client, it is now time to send a "YOMe" reminder.
A YOM collection letter is different from an IOU in that you are expecting and legally entitled to a valid remittance after services rendered or material received.
This collection letter can be one that you save a copy of, and send to other delinquent accounts by simply changing the date, account number, name, address and balance for each. However, you should also enclose a copy of the last statement reaffirming the validity of the past due transaction.
It should also be sent on your letterhead with your address, telephone and email information. If you don't have professional stationery, be sure to include this information at the top of the collection letter.
The steps below will serve as a guide, or you may use the following example that should convince the custo mer or client in a friendly, yet firm tone to pay the balance owed.
It has been several months since our transaction occurred, and I am disappointed that we have not heard from you. If there are any questions or concerns, contact my office as soon as possible.
Please disregard this letter if payment has been sent, otherwise, send your remittance in the enclosed business reply envelope provided. Hopefully there will not be a need for further letters to clear your overdue account before turning it over to a collection agency.
Dear_________
Please find enclosed a copy of your last statement dated __________________. In checking our records it shows your account has an unpaid balance of __________.
To write a collection letter for an overdue account, begin with the date, name, address including zip code and continue with...
评论