Job competencies are defined as the skills that go into performing a job. It's more than just knowledge; rather, it encompasses the ways a worker applies that knowledge to perform his assigned tasks. Good companies know how to develop job competencies in their workers to make them more efficient and increase productivity. Job competencies vary depending on the precise sort of work performed at your company, but by analyzing them properly, you can determine which ones need development.
Prepare a summation of all of the job competencies in a given position, breaking each one down into a single concise description. Repeat the process for every position in your company; the resulting information can form a database you can use to examine your company as a whole.
Question your employees about the skills required to do their job and the expectations placed on them. This helps identify new competencies that you may not be aware of.
Divide the competencies into three basic categories, which helps to determine how specialized each position is. Technical competencies are specific to the job or department in question. Leadership competencies apply to management positions--the ability to organize, to motivate others and the like. Finally, business competencies include jobs that every employee should have, such as communications skills and the ability to work in a group.
Analyze the required tasks for every position in the company. Determine which skills are required for each task and how often they must be applied in the course of a given period of time. You should also include skills which may not be pertinent now, but will be in the future (knowledge of an upcoming computer software program, for example).
Focus on business competencies and core competencies that could use some improvement. Arrange for seminars or training sessions to boost those abilities in your employees (the exact type depends on the precise nature of your business and need of your staff).
Identify those competencies which your entire company excels at, and which are most vital to the company's success. These are your company's core competencies, which should remain intact as you develop in new directions.
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