If an employee has a bad attitude it is important that it be corrected or improved as soon as possible. Sometimes a bad attitude can spread like a virus throughout the workplace and this can be very detrimental to productivity. You can improve an employee's attitude with a number of different techniques and strategies. One strategy may help one employee but not another. It is important that you choose the correct method if you want to be successful.
Thank the employee for their contribution to the company, if applicable. Give the employee words of encouragement. Let them know that they are a valued part of the team and you won't be able to hit the goals and objectives without their contribution. Find the employee doing something good and recognize them in front of the entire team.
Ask the employee what they are dissatisfied about. Once you know the employee's concerns you are better equipped to implement a remedy to the problem. They could be unhappy with their job, the hours, other employees, management or even the company itself. An employee may want to do another job or they may have been passed over for a promotion.
Get the employee more involved with the day-to-day activities. Let them lead a team meeting. Sometimes employees don't feel valued or they don't feel like they are making a valuable contribution. Let the employee facilitate a department contest from start to finish. Ask them if they would like more duties and responsibilities or different duties altogether. When they feel connected to the company and the other employees, chances are they will feel like they belong on the team. An employee that has what he or she sees as meaningful work is less likely to have a bad attitude.
Bring it to the attention of the employee that they have a bad attitude. You may have to have a conference or talk with the employee and let them know what your concerns are. In some cases just bringing it to the attention of the employee will cause them to monitor their own behavior and correct it themselves. In other situations you will have to implement some other type of strategy along with making the employee aware.
Put together an action plan, with input from the employee that addresses every concern and issue. The plan of action should help the employee deal with all the issues that affect their behavior. The supervisor should meet with the employee on an established basis for follow-up to see how things are going. When an employee sees that a company is taking a sincere interest in their well-being, they will sometimes change their attitude for the better.
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