Recognition and rewards programs can be invaluable tools for improving employee morale, retaining top performers and maximizing output across an organization. That said, successful implementation requires setting achievable goals, identifying available resources, conducting prior research and establishing metrics for success.
Brainstorm possible programs while keeping the goals and available resources in mind. Collaborate with other decision-makers in your organization and make note of the best ideas.
Determine what resources you can devote to your recognition and rewards program. Typically, the value of resources allocated to the program should correspond with the value of the goals to be accomplished. Programs aimed at improving workplace performance, for example, often involve monetary incentives. Such efforts are often far more costly than programs implemented to improve workplace morale.
Conduct research within your organization to determine which program will be most effective. Where appropriate, utilize typical research methods such as surveys, focus groups and interviews to solicit opinion from those who will be affected by the program.
Set goals for your recognition and rewards program and try to define its scope. Do you want to retain a few key personnel or boost morale throughout your organization? Keep these goals in mind when allocating resources and defining metrics for the program.
Develop metrics. What means can you use to determine success or failure of the program? How many of your initial goals must be accomplished for the program to be determined a success?
Decide which program to implement by determining which program is most likely to achieve your stated goals using the resources allocated for it. Your decision should be supported by the evidence gathered through research and feedback from potential participants.
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