Medical transportation services are an essential part of life for many people. Many individuals, including those with disabilities and those who simply have trouble getting around, often need assistance getting to their doctor's appointments and other medical treatments. People who provide those transportation services play a valuable role, but it is important for those services to follow the proper procedures.
- One of the most critical parts of running any medical transportation service is making sure that the proper approvals are in place before service begins. It is also important for agencies who will be billed to have approvals in place. Additionally, a medical transportation service must have policies and procedures in place regarding advance notification and approval. For instance, the service may require a 24-hour-to-48-hour advance notification to arrange transportation to a medical facility.
- Medical transportation is a critical link in the chain of medical services, but that link is only as strong as the employees that do the actual driving. It is essential for the owners and managers of such a service to do thorough background checks on people they plan to hire and to reject any candidates with serious driving infractions or problems with the law. The drivers who work for such services will need to be not only great drivers but also individuals with strong interpersonal skills.
- Medical treatment and medical transportation services provide unique challenges for patient privacy. Strict laws govern the disclosure and use of medical information, and it is important for all workers at a medical transportation service to be trained on these laws. An annual review of the applicable privacy laws will provide important legal protection as well as helping the company run more smoothly.
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