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How to Design an Integrated Training System

An integrated training system (ITS) is focused on producing individuals who perform specific tasks to a high standard. This is accomplished by integrating learning activities with actual performance of the tasks being learned. An ITS incorporates the features of both instructional design and systems engineering. Necessary elements are: a set of goals and target behaviors, courseware, a delivery system, training personnel, training aids and an ongoing support system.

Release a test program. The purpose of the test program is to determine the viability and usability of the training program. Test the hardware and software, conduct trial training sessions and verify results. After testing, make any needed changes to the program before general release.

Design the training materials. During the design phase, create the materials used by instructors and students. Create student and instructor manuals, electronic presentations, projects and task simulations, assessment tests or quizzes and any required job aids. Polish all materials and review them for accuracy.

Train the trainers. Workshops to train the trainers in the use of the new system are vital. Trainers should participate in sessions like those they will deliver, supplemented by instructions on how the process works, its intended result and the use of training aids. Practice the delivery methods. This makes the training go much more smoothly from the outset.

Develop a training plan. This is a vital planning stage. The training plan may include your mission and goals; the specific tasks to be performed; the processes, procedures and methods to be used in the training; the standards to be met by instructors; and expected performance by trainees.

Evaluate the results of the training against the original goals. Once training is completed, it is important to evaluate the performance of the target group against the desired standard. Results should meet the standards set for the training and contribute to overarching organizational goals. This feedback can be used to modify and change the training process or content as needed.

Implement training with the target audience. In this phase, trainers who have demonstrated their competency conduct training sessions with the target population. Some of the training may be delivered in an electronic format, but should be supplemented by face-to-face instruction that includes practice, participation in simulated activities or projects and assessment of competency in the tasks being learned.

Difficulty: Challenging

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